Quality care in specialized health plans is evidenced by all of the following EXCEPT which?

• A. The buildings and equipment are in good repair
• B. The plan's service area is unlimited
• C. The providers provide accurate diagnosis and treatment
• D. The participants experience improved health

Answer: (B)

Quality care is shown when the care environment is safe and well maintained, clinicians deliver accurate diagnoses and appropriate treatments, and patients experience real health improvements. An unlimited service area does not by itself indicate quality; it mainly affects access or network size, not the actual quality of care provided. The buildings and equipment being in good repair support safety and reliability. Providing accurate diagnosis and treatment reflects clinical competence and adherence to effective care standards. Improved health outcomes demonstrate that the care is having the desired impact.